SecureSpace is seeking a District Manager to lead and manage the operations of a portfolio of self-storage facilities. We are looking for an enthusiastic, ambitious, and motivated leader who is willing to roll up their sleeves and make an impact on the culture and success of a growing company. Exceptional candidates will help find and develop talented team members, provide best-in-class customer service, and challenge themselves in achieving and exceeding operational goals set by corporate leadership. By maximizing their portfolio’s potential, creating value, and building a high-performing team, a District Manager can kick-start a fun and fulfilling career at SecureSpace.
Key Responsibilities Include (but are not limited to):
The District Manager will take the lead in finding talent for the stores in their designated area. Managing and developing store employees will include encouraging and motivating them to reach their potential and be engaged in their work. Also, the District Manager will train and evaluate store employees while inspiring them to reach the company’s fiscal and operational goals.
The District Manager will provide the highest level of customer service to SecureSpace patrons. The ability to problem-solve is critical in interacting with current and potential customers, engaging them in a positive and professional manner, and exceeding their expectations in their experience with our brand.
The District Manager will take ownership in driving sales in their designated area, providing guidance and resources to team members to help execute company strategies. This will include the managing of budgets and marketing efforts to maximize the opportunities for each store in their portfolio. In addition, the District Manager’s responsibilities will include human resources, accounting, payroll, maintenance, and revenue management duties as well. The District Manager will report up to corporate leadership and will work with leadership to set goals, present results, and drive the success of their designated area.
Successful District Managers are:
- Experts in their field with a willingness to share knowledge and best practices for the success of the collective team
- Customer service oriented and approachable with the ability to anticipate and respond to the needs of our patrons
- Analytical thinkers who can critically examine budgets and financial results and are able to communicate their findings and recommendations effectively, both the leadership and their teams
- Enthusiastic and positive team members, looking to bring out the best in every situation and everyone
- Proactive and entrepreneurial, grounded in integrity and strong work ethic
- Forward thinking and problem-solvers, flexible and adaptive to situations that may challenge them but welcoming of the learning opportunity
- Self-motivated and independent workers who take initiative and seek out ways to continuously evolve and improve
- Team players and builders who lead by example and work at the highest level but who also take ownership for mistakes and missed opportunities
- Conscientious and aware of how to celebrate the achievements of their team members and also motivate them to reach the next milestone
Other Requirements:
- Must be willing to travel for work (generally, in California, focused on Southern California)
- Must be able to remain in a stationary position for required travel via car and/or airplane (mostly for travel within the designated area).
- Will need to move about inside the leasing office to access and operate computers and other office equipment.
- Will also need to move about the entire 1+ acre property (both indoors and outdoors)
- for customer tours of the facility
- to receive, move and restock inventory in boxes up to 50 pounds (on occasion)
- to position self for inspection and general maintenance tasks
- to recognize potential maintenance, safety, and fire issues
- to operate roll up doors to storage units, and
- occasionally to ascend/descend a ladder to service lights and other equipment.
- 3+ years of multi-location experience in retail or similar industries or other customer service operation with responsibility for running 5+ stores.
- College degree, a plus
SecureSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
SecureSpace complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources, InSite Property Group.