The District Store Coordinator reports to the District Manager is responsible for finding and developing SecureSpace talent by hiring, training, and coaching team members while helping them meet regional goals such as sales estimates and revenue projections. District Store Coordinators work as an area manager and will be working directly with the store teams, providing guidance and leadership to team members with all aspects of store operations. The District Store Coordinator will work mostly in our stores, leading by example, and to help provide the highest level of customer service to SecureSpace patrons. This Coordinator position will cover stores in the San Diego, Rialto and San Bernadino areas.
District Store Coordinator (Area Manager Self Storage) Benefits:
- $60k-$70k annual salary
- 401k, plus matching
- Health, dental and vision insurance
- PTO
- EAP program
District Store Coordinator (Area Manager Self Storage) Key Responsibilities (but are not limited to):
- Assists in recruiting, training, coaching and disciplining store managers and assistant store managers as the lead area manager
- Ensures operational efficiency in each store
- Engages customers in a positive and professional manner and assists with customer retention
- Ensures that marketing efforts are consistent across each store in the region
- Assists with setting regional goals such as sales estimates and revenue projections
- Coordinate budgets and marketing efforts to maximize opportunities in each store
- Ensures that the stores under their supervision adhere to company and industry regulations
- Ensures that all stores meet safety and cleanliness standards
- Manages a regional budget and ensuring that each store operates within the budget
- Monitors each store's P&L reports and key performance indicators/metrics
- Addresses operational problems that arise
- Act as the liaison between individual stores and regional leadership
- Travels to store locations for training and follow up, to cover for team members’ time off, or to launch and transition a new store
- Ensures that customer service levels are consistent across stores
- Recognizes potential maintenance issues, safety hazards and make recommendations accordingly
- Other area manager duties as assigned
District Store Coordinator (Area Manager Self Storage) Requirements:
- 3+ years of self-storage or multi-unit management experience, multi-store oversight and storage experience preferred
- High school diploma/GED preferred
- Must be able to remain in a stationary position for required travel via car and/or airplane (mostly for travel within the designated area, likely the Western portion of the US).
- Will need to move about inside the leasing office to access and operate computers and other office equipment.
- Ability to lift more than 30 lbs.
- Quantitative aptitude and experience managing budgets.
- Leadership and decision-making ability.
- Excellent time management and organizational skills.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Analytical mindset and problem-solving skill.
- Customer service oriented and approachable with the ability to anticipate and respond to the needs of our patrons
- Travel is required for this role (up to about 50-60% of the time)
- Some weekend work may be required, depending on the business needs
SecureSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
SecureSpace complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources, InSite Property Group.